# Physical SIM Card Activation

When you purchase a physical SIM card, it typically takes 1 to 2 weeks for delivery to your mailing address. Once you receive your SIM card, please activate it by visiting <http://1psim.com/activate> and entering your activation code.

**What is an ESN Number?**

The ESN (Electronic Serial Number) is a unique identifier for your SIM card. You can find the ESN printed on the back of your SIM card.

<figure><img src="/files/orfyv2rDopir9oWU5vwE" alt=""><figcaption></figcaption></figure>

**How to Retrieve Your Activation Code**

Your activation code is sent to your email when you purchase a physical SIM card. The email will look similar to this:

<figure><img src="/files/PDmIrEar8U2vaflb5ZmS" alt=""><figcaption></figcaption></figure>

You can also find your activation code from your order history by logging in to 1PSIM using the same email you used to place the order:

**Step-by-Step Instructions:**

### Step 1 : Go to the **Order Status** page.

<figure><img src="/files/tcvKrbGWK63x63oVThgK" alt=""><figcaption></figcaption></figure>

### Step 2: Locate your order and find the **Activation Code** button.

<figure><img src="/files/W9njkWYO90RIUjIn7ct9" alt=""><figcaption></figcaption></figure>

### Step 3: Click on the **Activation Code** button to view your code.

<figure><img src="/files/lRVF4xw1afrCZhzMc35p" alt=""><figcaption></figcaption></figure>


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